LIMITED WARRANTY
Greenlee offers a manufacturer’s limited warranty against defects in material or workmanship to the original purchaser of its Products for: a LIFETIME for its Electrical Test Instruments, Hand Tools, and Hand Benders; a three (3) year limited warranty excluding batteries for Gator ® Battery-Powered Hydraulic Tools sold before October 1, 2019, a seven (7) year limited warranty excluding batteries for its Gator ® Battery-Powered Hydraulic Tools sold on or after October 1, 2019; and for capital goods and in all other circumstances a one (1) year limited warranty unless otherwise stated by Greenlee in writing (collectively “Products”). “LIFETIME” means for the lifetime of the Greenlee Tool and such lifetime ends when the product becomes unusable for reasons other than defects in workmanship or materials. Such limited warranty time periods begin on the original date of purchase and end based on the time periods noted above. To take advantage of this limited warranty, the complete Product must be delivered prepaid to Greenlee or its Authorized Service Center. This warranty shall not apply to any Products including but not limited to Products which: (a) Have been subjected improper handling, operation, maintenance, repair or alteration, or (b) Have been subjected to normal wear and tear, misuse, negligence, improper installation or accident. Greenlee’s obligation under this limited warranty, and the Buyer’s exclusive remedy for the breach thereof, shall be limited to, at Greenlee’s option, repair or replacement of any allegedly defective Products or issuance of credit for Products. All returned Products are subject to inspection, and if examination does not disclose any defect covered by this warranty, replacement of such Products or issuance of credit will not be approved.
Should the need arise to submit a Greenlee warranty as per the guidlines above, please don't hesitate to contact us at hello@25south.co.za so we can handle this for you.
